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Help and Frequently Asked Questions

Welcome to the Help and Frequently asked questions for the Crime Mapping website.

Frequently asked questions

  • How do I find my local crime information?

    There are two simple ways to find your local crime information. Users can move around the map to see specific crime rates for their neighbourhood, or search using an address or postcode.

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  • How do I move around the map?

    Use the buttons in the upper left-hand corner of the map window to navigate the map.

    Move left, right, up or down the map by clicking a direction arrow. Alternatively, click on the map and hold down the left mouse button to drag the map to an area you want to see. Release the mouse button to stop panning
    Zoom in lets you see a more detailed map.


    Move the sliding bar or the wheel on your mouse to zoom in or out.


    Zoom out lets you can see more of the map.
    Holding down the keyboard Shift Key and the left mouse button whilst dragging the mouse will draw a zoom rectangle. Back to top
  • How do I search for an address?

    1. 1. To search for an address or postcode, click Find address and enter your desired location.
    2. 2. Click Find and the system will then begin to search for the entered address or postcode. If there is a match, the results will be displayed.
    3. 3. Choose your address from the list.
    4. 4. A pushpin will mark the location of the address and your neighbourhood will be highlighted.

    Note: Only addresses located in the Cleveland Police area are searchable on these maps.

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  • Why isn't my address recognised?

    The crime mapping website uses address information supplied by the Post Office and Ordnance Survey. If your postcode is not on that list then you will be unable to find your neighbourhood using this method.

    If you have recently moved into a new housing development, it can sometimes take a number of months before your new postcode is included in the dataset.

    We currently only provide address searching for the postcode areas covered by Cleveland Police.

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  • What crimes can be shown on the map?

    Crime and anti social behaviour is grouped into six categories:

    Violence Against the Person

    This includes a range of crimes which are committed against a person. The category includes the most serious offences such as murder, manslaughter and assaults resulting in serious injury. Offences of harassment, threats of violence and lesser offences such as assaults which do not result in injury are also included in this category.

    Burglary

    This includes domestic and non-domestic burglary. Non-domestic burglary is where the thief breaks into buildings such as garages, sheds and commercial premises.

    Robbery

    This includes robbery of personal property and robbery of business property involving the use of, or threat of, force.

    Vehicle Crime

    This includes theft or attempted theft of motor vehicles and theft or attempted theft from motor vehicles

    All Crime

    This includes all of the above plus the other crimes recorded by the police. For further details and definition of of crime types, please refer to the National Standard for Crime Recording.

    Anti Social Behaviour

    This reflects a range of activities, which include:

    1. - Harassment and intimidating behaviour
    2. - Noisy neighbours
    3. - Drunken and abusive behaviour
    4. - People begging
    5. - Dumping rubbish or litter
    For further details and definition of anti social behaviour, please refer to the National Standard for Incident Recording. Back to top
  • How do I display a crime category?

    Select a category from the list displayed on the left-hand side of the crime map. Click the category to display the corresponding crime information. Only one type can be selected at a time. A colour coded legend will appear beneath the chosen category to indicate the varying crime levels.

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  • What is a sanction detection?

    Sanction detections are those offences that result in an offender being:

    1. - Charged or summonsed to appear in court.
    2. - Cautioned (including reprimands and final warnings)
    3. - Issued with a penalty notice for disorder.
    4. - Issued with a warning for the possession of cannabis.
    A crime is considered detected when the police have identified the person or people who are responsible. Back to top
  • How have the neighbourhood boundaries been defined?

    The neighbourhood boundaries are the same as the government electoral wards.

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  • What do the different types of crime numbers mean?

    The crime mapping site uses two different crime counting methods:

    Rate

    This is the number of crimes that have occurred in a neighbourhood compared to the size of the resident population. The rate is presented as the number of crimes per thousand resident population and provides a more meaningful comparison between neighbourhoods of different size and/or population.

    Total

    This is a basic count of the number of the crimes that have occurred in a neighbourhood.

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  • How are crime rates calculated?

    Crime rates are calculated by multiplying the actual number of crimes with the population for that neighbourhood divided by 1000.

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  • What population data are you using to calculate crime rates?

    Cleveland Police have used the mid-2006 population estimates from the Office of National Statistics.

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  • What do the colour codes represent?

    The colour codes represent the neighbourhood crime level compared to the rest of the Cleveland area. Crime levels are calculated using standard deviation, a method of measuring the spread of crime fairly across the Cleveland Police area.

    The following ranges are used to represent the various crime levels across the Cleveland Police area:

    Crime Map Legend

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  • What do the arrows indicate?

    The arrows provide a visual indicator of how the crime levels in a local area has changed over time.

    The crime level for the last 3 months has increased by at least 5% (and by more than 5 crimes or incidents) when compared to the same period in the previous year.
    The crime level for the last 3 months has changed by less that 5% when compared to the same period in the previous year.
    The crime level for the last 3 months has reduced by at least 5% (and by more than 5 crimes or incidents) when compared to the same period in the previous year.
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  • What does the graph show?

    The graph shows the crime trend over a 3 month or 12 month period. The crime trend can be used to compare crime levels over time and to show seasonal variations.

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  • Why do crime maps run slowly on my computer?

    The Crime Mapping website displays a lot of detailed information. The speed will depend on the performance of your computer, the age of your web browser and your connection type.

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  • How often is the Crime Mapping website updated?

    Crime Maps will be published on a monthly basis in arrears.

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  • How accurate is the crime data on the maps?

    It's important to note that the data provided via this site is preliminary in nature and may be subject to change or reclassification as further facts become available. Therefore, crime information provided by this site should not be used to reconstruct the official crime statistics published by Cleveland Police, the Home Office or any other official body.

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  • Why don't Cleveland Police use symbols on the map to show where crime occurred?

    Cleveland Police is bound by the Data Protection Act. Point data could present privacy issues, especially where the information is used to identity the victim of crime.

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  • Who should I contact if I'm concerned about the level of crime in my local area?

    If you have non-urgent concerns about crime and disorder issues, please contact your local neighbourhood policing team. Their contact details are available on the My Neighbourhood page once you have chosen a neighbourhood.

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  • What is the Neighbourhood Summary?

    The Neighbourhood Summary displays a table of the total and rate for all the categories in your chosen neighbourhood, over the past 12 months. The corresponding graphs are also displayed.

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  • What is the Find Nearest menu item?

    Depending on your choice, Find Nearest will display the nearest police station, hospital or fire station to your current location. The results of your search will be identified on the map by a numbered pushpin and displayed in the map information panel below the map.

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  • What is the Locations menu item?

    Locations are map layers that can be displayed on the map. Clicking the layer will display the symbol location on the map.

    Police Station icon Police Stations
    Fire Station icon Fire Stations
    Hospital icon A&E Hospitals
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